The Brain and Spine Institute is made up of experts in the field of neuroscience in order to bring patients the best healthcare in East Tennessee for a full range of neurological diseases and disorders.
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The Brain and Spine Institute is made up of experts in the field of neuroscience in order to bring patients the best healthcare in East Tennessee for a full range of neurological diseases and disorders.
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At the University of Tennessee Medical Center, we strive to provide outstanding, compassionate and personalized 5 Star service to our patients and visitors, every step along the way.
The 5 Star Experience is our promise to exceed your expectations by providing personalized care and outstanding service.
SMILE – Greet patients, families and each other with a smile.
PRESENT – Present a professional image—both personally and our physical environment.
PARTNER – Partner with patients and families in the planning and delivery of their care.
RESPECT – Respect the privacy and confidentiality of those we serve.
RESPOND – Respond to concerns and complaints.