The Brain and Spine Institute is made up of experts in the field of neuroscience in order to bring patients the best healthcare in East Tennessee for a full range of neurological diseases and disorders.
University Health System, Inc.
The University of Tennessee Medical Center
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
At University Health System (UHS), your privacy is a priority. We follow applicable federal and state guidelines to maintain the confidentiality of your medical information. The federal guidelines with regard to the confidentiality of your medical information may be found in the Code of Federal Regulations at 45 CFR §§ 164.500 et seq.
This is a joint notice covering:
These persons or entities will share your medical information as necessary to facilitate your care.
UHS is required by law to:
We reserve the right to change privacy practices, and make the new practices effective for all the information we maintain. Revised notices will be available in our facilities, and will be available from your health care provider.
When you visit a UHS facility, we may use your medical information to treat you, to obtain payment for services, and to conduct normal business known as health care operations. Examples of how we use your information include:
Treatment – We keep a record of each visit and/or admission. This record may include your test results, diagnoses, medications, and your response to medications or other therapies. This allows your doctors, nurses and other clinical staff to provide appropriate care to meet your needs.
Payment – We document the services and supplies you receive at each visit or admission and may provide this information as needed so that you, your insurance company or another third party can pay us. We may tell your health plan about upcoming treatment or services that require their prior approval.
Health Care Operations – Medical information is used to improve the services we provide, to train staff and students, for business management, quality improvement, and for customer service.
We may also use information to:
Services followed by a superscript one (1) are optional. Tell the scheduler, admitting clerk or fundraiser (if contacted) that you do not wish to participate.
Other Permitted Uses and Disclosures of Health Care Information:
There are limited times when we are permitted or required to disclose medical information without your signed permission. These situations are listed below:
All other uses and disclosures not previously described, including psychotherapy notes, may only be done with your signed authorization. You may revoke your authorization at any time.
You have the right to:
Requests followed by a superscript two (2) must be in writing.
If you would like to exercise your rights, or if you have privacy concerns:
University Health System, Inc.
Address: 1520 Cherokee Trail, Suite 310
Knoxville, TN 37920
Call the Confidential Reporting line at 1.877.591.6744.
All complaints will be thoroughly investigated, and you will not suffer retaliation for filing a complaint. You also may file a complaint with the Secretary of Health and Human Services in Washington, D.C.
Need more information?
Call or write the Privacy Officer at the number and address listed