UT Medical Center

About Us

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How Do You Protect Me While I'm There?

The University of Tennessee Medical Center is committed to the safest and best quality patient care experience from admittance to discharge based on the highest healthcare standards. Through our ongoing improvement efforts and continuous comparison of service and care to healthcare standards, we find ways to make our patients and their experiences safe and positive. To help improve your care and experience, we have several processes and systems in place to protect you while you are with us.

  • We abide by the National Patient Safety Goals
  • We use 2 key patient identifiers
  • We have a hand hygiene campaign
  • We educate our patients about patient safety and their risk
  • We partner with you and your family so you can make the best and most informative decisions regarding your healthcare
  • We use SBAR (Situation Background Assessment Recommendation) to communicate patient status the healthcare team during shift change

We believe in continually improving our medical center and the service and care we provide our patients. Please let our staff know if you have any questions or concerns.