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The University of Tennessee Medical Center is part of University Health System Inc. (UHS), a regional health system that comprises the UT Medical Center, UT Health Network and various partnerships and joint ventures with physicians and healthcare companies. UHS is affiliated with the University of Tennessee Graduate School of Medicine and numerous regional hospitals and physician organizations. UHS supports and collaborates with the UT Graduate School of Medicine and other academic endeavors as part of its commitment to excellence in education and research.

Mission

To serve through healing, education and discovery


Vision
The University of Tennessee Medical Center will be nationally recognized for excellence in patient care, medical education and biomedical research.

UHS believes in and is committed to a set of values that characterize its obligation and responsibility as a leader in healthcare, including integrity, excellence, compassion, innovation, collaboration and dedication.

UHS Customer Service Standards

5 Star Customer Service is our promise to exceed your expectations by providing personalized care and outstanding service.

  1. SMILE – Greet patients, families and each other with a smile.
  2. PRESENT – Present a professional image—both personally and our physical environment.
  3. PARTNER – Partner with patients and families in the planning and delivery of their care.
  4. RESPECT – Respect the privacy and confidentiality of those we serve.
  5. RESPOND – Respond to concerns and complaints.
     
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The University of Tennessee Medical Center | 1924 Alcoa Highway Knoxville, Tennessee 37920-6969 | Telephone: 1.865.305.9000.
To make an appointment, call 1.877.UT.CARES (1.877.882.2737) Privacy | SiteMap | Employee Access

The University of Tennessee Medical Center provides medical treatment without regard to disability, age, race, color, religion, sex or national origin.