I speak for all of the exceptional employees and physicians at UT Medical Center and University Health System Inc., when I say we are totally committed to providing excellent patient-centered care and outstanding customer service to you—our patients—and your families. The hospital is a major medical center, providing superior care, treatments and healthcare support to residents of the East Tennessee region.

Through our three-fold mission of patient care, education and research, we touch many lives in the region. But in this complex maze of medicine, we also want to provide a human touch—one filled with caring and compassion.

We want to hear from you, and we welcome your comments and observations. Please contact us by phone, letter or email. Your comments will be shared in order to improve our goal of exceptional patient satisfaction.

As a way to help us assess how we are doing, we contract with Press Ganey Associates Inc. to assist us with measuring the satisfaction of our patients. Patients are randomly selected to receive our survey. If you receive one of our surveys in the mail, please take the time to complete the survey and return it. Your opinions about your hospital stay are important to us. We appreciate your open and honest comments and suggestions, which will help us in our efforts. 

Best wishes,

Joseph R. Landsman
President and Chief Executive Officer
University of Tennessee Medical Center
Knoxville, Tennessee

Share your comments by phone: 865.305.9430

Share your comments about UT Medical Center by email: Webtech@mc.utmck.edu

Share your comments by Mail:

Comments About UT Medical Center
1520 Cherokee Trail, Suite 200
Knoxville, TN 37920

IMPORTANT NOTE: Our phone numbers have changed, but many people are unable to get through with our new 305 numbers. Please use 865-544-____ if you cannot get through using 865-305-____.