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Healthcare Coordination

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The University of Tennessee Medical Center is pleased to offer Healthcare Coordination. To make your healthcare experience with UT Medical Center as easy as possible, we offer a special complimentary healthcare coordination service exclusively for UT Medical Center patients. Just like a personal assistant, a healthcare coordinator will help facilitate and coordinate your healthcare appointments, so all you need to do is make one phone call.

These services enable patients to receive healthcare in a more effective and efficient manner. Members of the Healthcare Coordination team assist patients before, during and after their visit to UT Medical Center. Here are a few services the Healthcare Coordination team provides.

  • Assistance with coordinating of multiple appointments.
  • Provides new patient information packets in order to reduce wait time at physician’s office, if available.
  • Confirmation of appointments with follow-up letter and directional map of the UT Medical Center campus.
  • Meets and accompanies patients to their appointments on request.

If a family member requires an overnight stay, a healthcare coordinator will provide you with information on local hotels and restaurants.

Healthcare coordinators are available by calling toll-free 1.877.UT.CARES (1.877.882.2737) Monday through Friday from 8:30 a.m. to 4:30 p.m. or emailing hcc@mc.utmck.edu.

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The University of Tennessee Medical Center | 1924 Alcoa Highway Knoxville, Tennessee 37920-6969 | Telephone: 1.865.305.9000.
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The University of Tennessee Medical Center provides medical treatment without regard to disability, age, race, color, religion, sex or national origin.