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Patient Guide
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On May 1, a section of I-40 will close between James White Parkway (exit 388A) and Hall of Fame Drive (exit 389) due to construction, which may affect access to UT Medical Center for some patients. UT Medical Center is supplying the following maps and alternate routes when driving from North Knoxville and East Knoxville.

Directions Driving From North Knoxville

Directions Driving From East Knoxville

 

Outpatients should arrive at least 15 minutes prior to their first visit in order to complete the registration process.

  • Bring two forms of identification including photo identification.
  • Bring all health insurance cards. Patients without healthcare insurance will be offered services upon agreement to a self-pay plan.

Inpatient PT, OT, Speech, Outpatient Peds, Hydro (whirlpool), Outpatient Speech, HBO

  • Patients register in Patient Access in the main lobby. 
  • Patients directed to north elevators and the 5th floor.
  • HBO patients go to 4 North.
  • Contact: 305.3299; F 305.6884

Adult Outpatient, PT, OT, Fitness (employee, medical, adolescent)

  • Suite G50 on the G2 level of Medical Bldg C parking garage.
  • Patients are registered on site.
  • Contact: 305.6630; F 305.6631

Balance and Hearing Center, Which Includes Physical Therapy and Audiology

Click here for Pre-Test Instructions for Balance Center Evaluation.

Click here for Audiology Evaluation Instructions.

  • Patients register onsite.
  • Audiology only or Audiology tests scheduled first.
    • Please direct the patients to the 4th floor using the South elevators.
    • A courtesy phone is located in the 4 South waiting area for patients to announce their arrival.
  • Physical Therapy only or Physical Therapy first.
    • Please direct the patients to the 5th floor using the North elevators.
  • Contact: 305.6630; F 305.6631

Modified Barium, Swallows, Speech

  • Patients register in Patient Access in the main lobby.
  • Patients directed to the 5th floor using North elevators.
  • Exception: Patients arriving on stretchers should go directly to Radiology (X-ray) after registering.
  • Contact: 305.9150; F 305.6884

Outpatient EEG

  • Patients register in 5 North 
  • Patients directed to north elevators and the 5th floor.
  • Contact: 305.9092; F 305.6527

Cole Neuroscience Center

  • Patients register at Cole Neuroscience Center. 
  • Neurology patients may see Dr. Brewer, Dr. Dougherty, Dr. Paulsen or Dr. Walton.
  • Sleep patients may see Dr. Dudney, Dr. Eisenstat, Dr. Martinolich or Dr. Sullivan.
  • Contact: 305.6740; F 305.6745

Northshore Clinic: Adult Outpatient, PT, Incontinence, Pelvic Pain

  • University Medical Plaza, 9625 Kroger Park Drive, Suite 100
  • Contact: 539.0403; F 539.0406

Halls Clinic: Adult Outpatient, PT, Incontinence and Pelvic Pain

  • University Medical Plaza, 4005 Fountain Valley Drive, Suite 400
  • Contact: 925.9090; F 925.9012

 

Hardin Valley Clinic: Adult Outpatient, PT, Balance

 

  • 2589 Willow Point Way
  • Contact: 865.692.1459

Seymour Clinic: Adult Outpatient, PT

  • Seymour Clinic, 11606 Chapman Hwy., Suite 1, Seymour, TN  37865
  • Contact: 609.6187; F 573.4228
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