The Brain and Spine Institute is made up of experts in the field of neuroscience in order to bring patients the best healthcare in East Tennessee for a full range of neurological diseases and disorders.
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Centers of Excellence
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We provide a comprehensive continuum of cancer services, including prevention, outreach, diagnostic, treatment and support services delivered by our highly skilled staff with compassion and care.
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The Center for Women & Children's Health is a hub for supporting women's and children's individual healthcare needs. The center provides support, research and unmatched patient-centered care.
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Emergency and Trauma Services is the only Level I Trauma Center in the area and serves as the tertiary referral center for medical care in East Tennessee, serving Knox County and 21 surrounding counties.
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The Heart Lung Vascular Institute brings together expertise in clinical care, teaching and research. Patients receive exceptional healthcare combined with patient-centered care.
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Our Mission & Standards
University Health System Inc.’s (UHS) mission is to serve through healing, education and discovery.
Vision
The University of Tennessee Medical Center will be nationally recognized for excellence in patient care, medical education and biomedical research.
UHS believes in and is committed to a set of values that characterize its obligation and responsibility as a leader in healthcare, including integrity, excellence, compassion, innovation, collaboration and dedication.
5 Star Customer Service is our promise to exceed your expectations by providing personalized care and outstanding service.
- SMILE – Greet patients, families and each other with a smile.
- PRESENT – Present a professional image—both personally and our physical environment.
- PARTNER – Partner with patients and families in the planning and delivery of their care.
- RESPECT – Respect the privacy and confidentiality of those we serve.
- RESPOND – Respond to concerns and complaints.