The Brain and Spine Institute is made up of experts in the field of neuroscience in order to bring patients the best healthcare in East Tennessee for a full range of neurological diseases and disorders.
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Centers of Excellence
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We provide a comprehensive continuum of cancer services, including prevention, outreach, diagnostic, treatment and support services delivered by our highly skilled staff with compassion and care.
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The Center for Women & Children's Health is a hub for supporting women's and children's individual healthcare needs. The center provides support, research and unmatched patient-centered care.
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Emergency and Trauma Services is the only Level I Trauma Center in the area and serves as the tertiary referral center for medical care in East Tennessee, serving Knox County and 21 surrounding counties.
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The Heart Lung Vascular Institute brings together expertise in clinical care, teaching and research. Patients receive exceptional healthcare combined with patient-centered care.
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Our Mission & Standards
UHS Customer Service Standards
5 Star Customer Service is our promise to exceed your expectations by providing personalized care and outstanding service.
- SMILE – Greet patients, families and each other with a smile.
- PRESENT – Present a professional image—both personally and our physical environment.
- PARTNER – Partner with patients and families in the planning and delivery of their care.
- RESPECT – Respect the privacy and confidentiality of those we serve.
- RESPOND – Respond to concerns and complaints.
Online Tools: Make an Appointment Pay your Bill For appointments by phone, call 865.305.6970
