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Patient Dining Service Delivers Personalized Meals to Your Room
Published: Tuesday, October 9, 2007
Catering to You is the patient dining service at the University of Tennessee Medical Center offered through Morrison’s. This dining service offers the freedom and flexibility to make dining selections right from the patient’s room. Catering to You is designed specifically to support patients’ health, quality of life and the recovery process during hospitalization.
How This Service Works
Shortly after admission, each patient is greeted by his Catering Assistant and introduced to the Catering to You service. This service allows UT Medical Center to cater to its patients’ needs and desires by personalizing menu selections close to mealtimes and adding a special touch to their meal service experience.
An exciting and unique aspect of Catering to You is the decentralization of services that allows a personalized approach to dining service. The catering assistant is consistently assigned to the same unit, subsequently becoming part of the nursing team, working closely with both nurses and registered dietitians. There are many benefits to this service.
- Patients’ nutrition needs are personally addressed
- Patients can choose alternatives to the regular menu “on the spot”
- Patients receive everything they want and need at time of tray delivery
- There is more continuity and accountability in staffing between the order and delivery process
- Catering assistants are accountable for assembling their patients’ trays and ensuring their patients are satisfied with their food and nutrition services
- Diet office functions are integrated with nursing services, thus improving patient care communications between Nursing and Nutrition and Food Services and processing patients’ needs and changes
- Nursing spends more time with their patients
- Medical nutrition therapy is continually being addressed
- Changes in diet orders are made quickly and accurately
- Reduction of late trays
The Catering to You dining service, which can be located on UT Medical Center’s Skylight TV in each patient room, allows you to make your own food selections in conjunction with personal dietary requirements and experience the freedom you deserve.