The Brain and Spine Institute is made up of experts in the field of neuroscience in order to bring patients the best healthcare in East Tennessee for a full range of neurological diseases and disorders.
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Centers of Excellence
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We provide a comprehensive continuum of cancer services, including prevention, outreach, diagnostic, treatment and support services delivered by our highly skilled staff with compassion and care.
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The Center for Women & Children's Health is a hub for supporting women's and children's individual healthcare needs. The center provides support, research and unmatched patient-centered care.
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Emergency and Trauma Services is the only Level I Trauma Center in the area and serves as the tertiary referral center for medical care in East Tennessee, serving Knox County and 21 surrounding counties.
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The Heart Lung Vascular Institute brings together expertise in clinical care, teaching and research. Patients receive exceptional healthcare combined with patient-centered care.
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Going Home
The Hospital Discharge Process
UT Medical Center realizes that you are anxious to return home and will do its best to finalize your discharge as soon as possible. Before you can leave, several steps must take place to ensure accurate completion of your medical chart.
Insurance and Billing
Healthcare insurance is very complex and understanding your medical bill can sometimes be a challenge. To help better understand your medical bill, UT Medical Center can provide you with answers to some of the most frequently asked billing questions.
Home Health Care
The University of Tennessee Medical Center's Home Care Services was established in 1983. Since that time, it has expanded into one of the region's largest home care providers.
Medical Records
Medical Records
The Discharge Process
The discharge process begins with a written order from your doctor. After this order is written and given to the nurse, discharge arrangements will be made. Discharge arrangements may include obtaining written prescriptions, arranging for continued care at home and talking with other physicians involved in your care to ensure everything is in order before you leave. Sometimes this can take several hours from the time your primary doctor writes the discharge order. It may be necessary for a family member to visit the Cashier’s Office on the first floor if financial information is not complete.
When all necessary steps are taken, the nurse will provide discharge instructions and assist you by arranging transportation to your car. Before you leave, remember to check your room carefully for any personal belongings.
Transportation Home
Patients should make arrangements for transportation home. When you are ready to leave, an attendant or family member may escort you in a wheelchair and see that you get safely into your car.
Care at Home
After you leave the hospital, you may need the short-term care of a home care nurse, physical therapist or other medical professional. UT Medical Center’s Home Care Services offers a variety of special services within the comfort of your home. This is a service that combines home recovery under the guidance of a physician with the same kind of skilled care that is delivered in the hospital.
UT Home Care Services is licensed to serve patients in 16 counties in Tennessee. UT Home Care Services has offices in Knox County, Anderson County, Jefferson County, Loudon County and Sevier County. For additional information, call 305.6200 or 800.284.8224.
Patient Satisfaction
Once you are home, you may be sent a patient satisfaction survey, which you are urged to fill out and send back. This survey measures patient satisfaction and enables the hospital to provide patients with the very best healthcare.
