Billing Questions

Explanation of the billing process


We would like to take this opportunity to explain Cole Neuroscience Center insurance billing.

Cole Neuroscience Center is a University of Tennessee Medical Center hospital clinic. There will be two charges for your visit. Your doctor will bill a physician’s visit and the medical center will bill a clinic visit. The clinic visit is considered a hospital out-patient visit and is billed separately from your doctor’s visit. This method of billing is customary with hospital-based clinics as the services provided are usually more extensive than those provided at a regular office visit.

If you have any questions, please contact us at 865-305-6740.