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We apologize, but for the safety of our patients and team members, visitors are no longer allowed in the hospital.

Coronavirus-19, also known as COVID-19, is a large family of viruses that can cause illnesses such as the common cold, severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS). COVID-19 is a novel (new) coronavirus that was first identified in December 2019, in China.

As the region’s academic medical, we are prepared to offer excellent and compassionate care at any time.

How You Can Help

UT Medical Center is gratefully accepting donations and offers of community support.

Our team has been working for many weeks to prepare for COVID-19. The medical center is following all national and state recommendations to be good stewards of the resources that are in short supply.

Click here to learn some of the ways you can help The University of Tennessee Medical Center.

Watch for Symptoms

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

No Symptoms

COVID-19 symptoms may not appear for 2-14 days after exposure.

For additional information or questions call the following COVID-19 information lines:

  • Knox County Department of Health COVID-19 Line: 865-215-5555 available 8 am – 4:30 pm, Monday – Friday.
  • Tennessee Department of Health’s COVID-19 Line: 877-857-2945 available 11 am – 11 pm daily. Call volumes are expected to be high. If you call and receive a busy signal, please be patient and try your call again at a later time.
Mild Symptoms

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

These symptoms may appear 2-14 days after exposure (based on the incubation period of MERS-CoV viruses).

  • Fever
  • Cough
  • Shortness of breath

If you think you may have been exposed to or have contracted coronavirus, contact your primary care physician for instructions.

There are four UT Urgent Care locations open daily from 9 am – 9 pm available to assist you.

For additional information or questions call the following COVID-19 information lines:

  • Knox County Department of Health COVID-19 Line: 865-215-5555 available 8 am – 4:30 pm, Monday – Friday.
  • Tennessee Department of Health’s COVID-19 Line: 877-857-2945 available 11 am – 11 pm daily. Call volumes are expected to be high. If you call and receive a busy signal, please be patient and try your call again at a later time.
Severe Symptoms

If you develop emergency warning signs for COVID-19 get medical attention immediately. Emergency warning signs include*:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all inclusive.

If you are experiencing severe symptoms, go to your local emergency department, but be sure to call and share your concerns and symptoms first.

For additional information or questions call the following COVID-19 information lines:

  • Knox County Department of Health COVID-19 Line: 865-215-5555 available 8 am – 4:30 pm.
  • Tennessee Department of Health’s COVID-19 Line: 877-857-2945 available 11 am – 11 pm daily. Call volumes are expected to be high. If you call and receive a busy signal, please be patient and try your call again at a later time.

Resources

The University of Tennessee Medical Center is working around the clock to address the evolving COVID-19 impact on our region.

Most people who are infected, approximately 80 percent, will have a mild illness and recover. But it can be more severe for the elderly, the very young, or those whose immune systems are compromised. Take care of your health and protect others by doing the following:

  • Wash your hands often with soap and water, or use an alcohol-based hand sanitizer.
  • Cover your mouth and nose with your elbow or tissue when you cough or sneeze.
  • Abstain from touching your eyes, nose and mouth if your hands aren’t clean.
  • Avoid close contact with anyone who is sick.
  • Don’t share dishes, glasses, bedding and other household items if you’re sick.
  • Clean and disinfect surfaces you often touch.
  • Stay home from work, school and public areas if you’re sick.

Working together with the Knox County Health Department, local area hospitals including Covenant Health, East Tennessee Children’s Hospital, Tennova Healthcare and The University of Tennessee Medical Center as well as numerous other healthcare facilities have collaborated to address the evolving COVID-19 impact on our region.

3/20/2020

CDC Resources

This is a rapidly evolving situation and there is an ongoing investigation to learn more about COVID-19. Information on the CDC’s website is updated as new information becomes available.