Chemotherapy Infusion Center

Chemotherapy Infusion Center

Updates to Visitation Policy During COVID-19 Pandemic

We are currently requiring all team members, physicians, patients and visitors to wear a mask at all times while in the Cancer Institute.

For the protection and safety of our immunocompromised patients, currently PATIENTS ONLY are allowed in the Cancer Institute’s Chemotherapy Infusion Center on the 4th floor. Only one person over the age of 16 is allowed to accompany the patient and may sit in the waiting room or may wait in their car. We appreciate your understanding and cooperation.

Welcome to the Chemotherapy Infusion Center

An open treatment area at the Cancer Institute with comfortable recliners

Cancer patients can spend a lot of time in chemotherapy treatment – anywhere from one to eight hours in a day. The fourth floor of the Cancer Institute is home to the Chemotherapy Infusion Center (CIC) and has six coves with names (such as Birch, Cherry and Fern) that invoke the inviting calm of nature. Each cove is furnished with six chairs for patients, as well as a comfortable family chair, privacy curtains, televisions, storage and light fixtures that give off a soft, warm glow. Please see our current pandemic visitation policy above.

The waiting area for families and visitors is decorated in warm blue, natural stone and chocolate brown; added privacy comes from divider panels made of Plexiglas and real twigs. The waiting area also features a beautiful aquarium that welcomes visitors to the fourth floor.

What to Expect During Your First Visit to the Chemotherapy Infusion Center

We understand that the idea of receiving chemotherapy is scary for patients and family members, but we hope your experience at the CIC is one filled with quality information, compassion, and an environment centered around healing.

Please watch the video below to learn more about what to expect on your first day of chemotherapy.

Expert Care with a Compassionate Touch

At the CIC, all chemotherapy medication orders are reviewed and mixed on site by an oncology pharmacist and administered by nurses with a chemotherapy certification.  The medical oncologist and pharmacist are available during administration of the chemotherapy to consult if necessary with members of the oncology team. This level of service is not offered at all chemotherapy centers.

Patients will find caring and experienced oncology nurses at the CIC who are dedicated to our patients’ comfort and medical care. In each cover there are two registered nurses to provide patient care. These nurses are specialty trained in oncology care. If you have any questions regarding your treatment, your lab results, what to expect, etc., please do not hesitate to ask your nurse.

Our oncology pharmacists specialize in drug therapies for treating cancer and managing cancer-related and drug-related adverse events. Oncology pharmacists provide evidence-based, patient-centered medication therapy management and direct patient care for individuals with cancer, including treatment assessment and monitoring for potential adverse drug reactions and interactions. They are viewed as the “cancer medication experts” and are here to insure.

The CIC team members strive to make your treatment day as pleasant of an experience as possible. We are concerned for your comfort, so please speak up if there is something we can do to make you more comfortable. Please don’t hesitate to contact us if you have concerns, unresolved issues, or questions about services and resources.

Chemo BearChemo Bear

People of all ages will enjoy the Chemotherapy Infusion Center’s mascot, Chemo Bear, who travels and has many adventures with various chemotherapy patients and staff. You can follow his adventures here.

Contact Info
Cancer Institute
1926 Alcoa Highway
Medical Building F, 4th floor
Knoxville, Tennessee 37920
865-305-6055

M-F, 7:30 a.m. 4:30 p.m.

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