Cole Neuroscience Center Patient Information

Cole Neuroscience Center Patient Information

Patient Information

All of your laboratory testing and/or brain imaging will be scheduled during your visit. This extensive initial evaluation accomplishes in one day what may take two or three visits outside of a comprehensive clinic. Should you need further testing, you may need to return on a separate day for a brain scan, blood work and/or follow-up cognitive testing. After the initial evaluation and follow- up testing, our neurologists and clinical care team discuss their findings with you and/or your family at a return visit to our clinic where diagnosis,  recommendations and treatment options will be discussed. Thank you for choosing us and we hope you find the following information helpful in preparing for your office visit.

New Patient Packet
Neurology Test Packet

Testing Hours: Appointments for testing are scheduled from 7 am-4:30 pm

New Patients: You are encouraged to bring someone with you that is familiar with you and your neurological concerns. Pre-registration forms should be filled out prior to your arrival and all patient forms can be found on the New Patient Packet button above. You DO NOT need to fill out the medication list included in the questionnaire. Bring a list of your medications or your medicine bottles. The clinic nurse will complete the medication list for you.

Testing Patients: Testing forms should be filled out prior to your arrival and can be found on the Neurology Test Packet button above.

Other Patient Forms: We require 2 weeks for processing all other forms.  You will be required to sign a medical records release. There is a $20.00 charge on all forms and is payable up front.  If you need a work excuse or release, please discuss this with the provider.

Medical Records: We will forward medical records to your referring physician and if this office makes you an appointment with any physician we will forward your medical records to that office.

Appointment Time: Every effort is made to see you as close to your scheduled appointment time as possible. In order to help us meet this standard, we ask that you arrive at least 30 minutes earlier than your appointment time. This will allow us time to register your information into our computer system.

Updated Information:  Because it is so important that we always maintain accurate information about you, we confirm specific information such as date of birth, telephone, address and insurance information at each visit. While we know many patients consider this excessive, we find it crucial to have the correct telephone number in order to contact you concerning your health status.

Insurance/Identification: Please remember to bring your insurance card(s) and a form of identification (such as a driver’s license) with you. For your convenience, we do file most insurance plans, but it is extremely important that we have the correct information.

Cancellation Notice: We require a 24 hour notice of cancellation of appointment. Failure to cancel in a timely manner could jeopardize future appointments.

Prescription Refills: Prescription refills may be requested by telephone and at follow up visits. Prescriptions for medications that are new to the patient are written during office visits only and will not be prescribed by telephone. Please be prepared to ask the provider for refills if needed.  If you require a 90-day prescription, please ask for this and a prescription to take to your local pharmacy in order to provide you with enough medication until your shipment arrives.

Testing/Results: The provider may order testing for you during your visit.  Most test results will be sent to you by mail with instructions. Regardless of what you are told at the testing facility, this office requires 2 to 3 weeks for processing. In the event your test is abnormal you will be contacted by a nurse with proper instructions for care.

We also have ongoing research programs in which you may be invited to participate. No one will ever be required to participate in any research and your care will not be affected by this decision.

Contact Info
2200 Sutherland Avenue
Knoxville, TN 37919

Monday-Friday, 8 am-4:30 pm

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