Prepare for your visit to The University of Tennessee Medical Center.
Download the Patient Guide
Download the Patient Guide en Espanol
Preregister for Your Appointment
Online pre-registrations are checked Monday-Friday, 8 am-4 pm. Please allow at least one full business day before your appointment for your pre-registration form to be processed. If you have any questions, please contact the Patient Access Office at 865-305-9501.
Prepare for Your Arrival
Please arrive at the Patient Registration Office, located in the main lobby across from the Information Desk, at the time specified by your doctor. The staff will review the admitting information with you and make any necessary corrections.
Here’s what you should (and should not) bring for your visit.
Dining Options & Onsite Amenities
Whether you’re looking a short break, a meal or an ATM, The University of Tennessee Medical Center can help. We offer a variety of onsite amenities to make our patients, families and guests more comfortable.
Please let the Admitting Office know if you need an interpreter (sign language or foreign language) or a room with special accommodations such as TDD/TTY telephones, closed-captioned television or other special needs. If possible, please call 865-305-9501 at least 24 hours in advance.
Identification Wrist Bands
If you are admitted, an identification band will be placed around your wrist. To ensure proper identification, please wear it during your stay. If you lose it, or discover an inaccuracy, tell the nurse and you will receive a new wrist band.
Patients who are critically ill or who are admitted through the Emergency Department will receive immediate attention. Necessary information for record keeping and billing will be obtained from the patient or family members. If information is unattainable during initial treatment, the Admitting Office will contact the patient or family and obtain complete information later.
Hotels for Family & Friends
The University of Tennessee Medical Center has arranged discounted rates at various hotels throughout the city that will be honored at check-in. Please mention UT Medical Center when you make your reservation.