Patient Satisfaction

The University of Tennessee Medical Center strives to provide patients with the very best healthcare. As part of its commitment to provide outstanding patient-centered care, UT Medical Center contracts with Press Ganey Associates Inc. to assist with measuring patient satisfaction.

Patients are randomly selected to receive the survey via mail after their stay. It is important for you to take the time to fill out this survey and send it in. Your experience at the hospital is significant in order to improve the hospital’s goal of exceptional patient satisfaction.

The staff at UT Medical Center puts patients and customers first by listening carefully and treating everyone with dignity and respect. Its dedication to outstanding customer service, patient care, education and research makes it the best choice for your healthcare needs.

Your input helps maintain the highest standards of care. UT Medical Center always welcomes your opinions, concerns and compliments. Please contact the hospital with questions.



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2121 Medical Center Way, Suite 300
Knoxville, TN 37920

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