We know that a trip to the hospital or the doctor's office can be a stressful experience. And we recognize that the last thing you want to do is make another stop to get your prescriptions filled. That's why University Pharmacy, our on-site pharmacy, is located conveniently at The University of Tennessee Medical Center in the lobby adjacent to the Gift Shop and Cafeteria.

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Hours of Operation:

  • Monday - Friday 7 a.m. - 6 p.m.
  • Saturday - 9 a.m. - 1 p.m.
  • Closed on Sunday and major holidays

University Pharmacy offers prescription refills 24 hours a day, seven days a week by calling 865-305-7420 and entering your prescription number or by ordering online. You can pick up orders during regular business hours or medications can delivered to your hospital room free of charge.

If you are a patient in the medical center, your doctor or nurse can phone or fax your prescriptions to us – they'll be ready to go when you’re discharged or our concierge service will deliver to your room.

University Pharmacy  works the same way as any other pharmacy. We accept most insurance plans, take cash and credit cards as payment and have pharmacists ready to consult with you and answer any questions you may have. We offer a variety of in-stock sundry items, such as over-the-counter medications, personal hygiene, wound care, eye care products, contact lens holders, earplugs, baby care, dental care, and foot care items.

For your convenience:
  • Fast, accurate service
  • On-site delivery to patients in the hospital
  • We bill most insurance and major medical plans
  • We keep a variety of in-stock injectable medications on site
  • Private counseling available with pharmacist
  • Medication Therapy Management services

Prescription Refills

Refill your prescription 24/7 through our online form or by phone. To refill over the phone call 865-305-7420

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Pharmacy Location

Located in the main lobby, adjacent to the cafeteria and gift shop.

University Pharmacy
1924 Alcoa Highway
Suite NP100
Knoxville, TN 37920



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Our Pharmacy Team

The pharmacists have the knowledge, education, training and experience patients can depend on. Your health and safety are our highest priority.

Need help managing a specific disease or condition, like cancer, cystic fibrosis, or Hepatitis C? Contact our Specialty Pharmacy

Frequently Asked Questions

Visit our FAQ page for more information about prescriptions and services.

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