Health Information Center

Health Information Center

The Latest News

A health care provider touching a graphic of coronavirus

The Latest Coronavirus Resources and Updates

A picture of UT Medical Center with a Visitor Restrictions banner

All Visitors Are Restricted From the Hospital

Little girl washing hands and showing soapy palms

The Handwashing Basics Everyone Should Know

Special Announcement

The library’s physical space is closed to the public with all library staff working remotely during the period covered by Knox County’s “Safer at Home” order. We are still here to serve your health information needs. To make a request, please fill out this form, email us at, or leave a message for our staff at 865-305-9525.

For reliable information on COVID-19, please see our research guide.

Your information will be emailed to you. If you do not have an email, your request will be mailed as soon as we can return to the office. Thank you!

How to Find Us

The Health Information Center is located in the hospital’s main lobby near the cafeteria. We give patients, family members, and the community information on the latest health news and research on diseases or illnesses.

Come and visit our health library of books, digital, and print resources. We’ll help you with research on health conditions — all free of charge. We also offer free printing, scanning, and faxing. Learn more about our services here.

Request a Search

Patients and the community can request health information free of charge. Fill out the form below and our health information specialists will do the search for you. We provide information on your questions confidentially by mail, email, or in person. We can help you answer questions like:

  • What kinds of foods can I eat now that I have diabetes?
  • My doctor says I have fibromyalgia. What does that mean?
  • How do I find a doctor at the UT Medical Center?
  • What is the latest treatment for my cancer?

All information is sent out as quickly as possible. To start your search, please call the number above or fill out this form.

Become a Member

The Health Information Center offers library membership for free. To apply, visit the library or complete the Membership Application.

Borrow Materials

The Health Information Center collection reflects the needs of patients, their family members, and the public. Health Information Center Members with a valid photo ID may check out up to three books from our collection for two weeks. Simply bring the items to any staff member at the information desk. Non-members are welcome to copy sections of the books. Items may be renewed over the phone at 865-305-9525.

Use Copiers & Computers

The Health Information Center provides a comfortable and quiet environment. It has computers with high-speed internet access available for all patients, family members, and the community. The staff can provide orientation and education in the use of the Internet, as well as our electronic databases and other resources.

Copy Services

There is a self-service printer/copier in the library. This machine can also fax and scan to email. Use of the machine is free. If you need help, one of the librarians will be happy to assist you.

Wireless Access

The Health Information Center has wireless access to the Internet using your own mobile computing device.


Martha Earl

Martha Earl, MSLS, AHIP

Associate Professor, Library Director

Kelsey Grabeel

Kelsey Grabeel, MSIS, AHIP

Associate Professor, Assistant Director

J. Michael Lindsay

J. Michael Lindsay, MSIS, AHIP

Associate Professor, Head of Collections and Access Services

David Petersen

David Petersen, MSLIS, MA, AHIP

Assistant Professor, Research & Learning Services Librarian


Rachel Roberts

Rachel Roberts

Administrative Coordinator

Jennifer Luhrs

Jennifer Luhrs

Library Supervisor

Gray outline of a woman's head

Abagail Pujol

Administrative Assistant

Cameron Watson

Cameron Watson

Library Associate

Laura Wolf

Laura Wolfe

Senior Library Associate

Contact Info
Health Information Center
1924 Alcoa Hwy
Knoxville, TN 37920

Monday-Thursday, 8:30 am-9 pm
Friday, 8:30 am-5 pm
Saturday, 9 am-5 pm
Sunday, 1 pm-9 pm

Find a Doctor

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