Visitors can help to lift a patient’s spirits and speed recovery, but hospitalized patients also need plenty of rest. We encourage visitors to observe the guidelines of specific patient care areas. Questions can be directed to the unit’s nurse manager.

General visiting hours: 10 am-8:30 pm

Pediatric floor: Open visitation

Free Video Chat

If you are unable to visit one of our patients in person, the medical centers offers free video chat for all patients (except isolation or negative pressure patients) during their hospital stay.

Request services via your TV’s Request Services alert or call Audio Visual at 865-305-9454, Monday-Friday, 8 am-4:30 pm.

Bringing Children to Visit

Because some nursing area’s visiting hours may vary, please check with your nurse. When accompanied by adult, children under 12 years of age may visit between 6:30 pm and 8:30 pm.

Children must be supervised at all times. Doctors may also limit visitation hours in any area for medical reasons.

If You Are Ill

Please avoid visiting patients if you have a cold or other possibly contagious illness.

Get the latest Flu Restrictions.

Visiting the Critical Care Units (ICUs)

Critical care units have special facilities and services for the observation and care of critically ill and injured patients. Because of the special nature of these units, access is limited.

  • Flowers, radios and portable televisions are not allowed
  • In some cases, we will hold your mail or give it to your immediate family
  • Doctors may also limit visitation hours in any area for medical reasons

Labor & Delivery

In Labor & Delivery, 24-hour visitation is allowed for two people at a time. Up to four people can visit during delivery with physician’s permission. Once mother and baby move to the postpartum floor, follow general visiting hours guidelines.