Find the fastest route to where you need to go on UT Medical Center’s campus with our new Wayfinding app. Download the app for access to step-by-step navigation, pin parking spots, Find A Doctor, pharmacy refills, patient portal and more.
The University of Tennessee Medical Center offers our visitors many on-site amenities. Our goal is to make your stay more comfortable.
ATTENTION: In the interest of patient and visitor safety, UT Medical Center, in partnership with our health care community, has implemented updated visitor restrictions effective Monday, 5/18/2020. Also, everyone entering the hospital and any Medical Office Buildings both on and off campus must wear a cloth facial covering or mask.
Click here to read complete information about our visitor restrictions.
![]() |
![]() |
![]() |
Visitors can help to lift a patient’s spirits and speed recovery, but hospitalized patients also need plenty of rest. We encourage visitors to observe the guidelines of specific patient care areas. Questions can be directed to the unit’s nurse manager.
General visiting hours: 10 am-8:30 pm
Pediatric floor: Open visitation
If you are unable to visit one of our patients in person, the medical centers offers free video chat for all patients (except isolation or negative pressure patients) during their hospital stay.
Request services via your TV’s Request Services alert or call Audio Visual at 865-305-9454, Monday-Friday, 8 am-4:30 pm.
Because some nursing area’s visiting hours may vary, please check with your nurse. When accompanied by adult, children under 12 years of age may visit between 6:30 pm and 8:30 pm.
Children must be supervised at all times. Doctors may also limit visitation hours in any area for medical reasons.
Please avoid visiting patients if you have a cold or other possibly contagious illness.
Get the latest Flu Restrictions.
Get the latest Visitor Restrictions.
Critical care units have special facilities and services for the observation and care of critically ill and injured patients. Because of the special nature of these units, access is limited.
In Labor & Delivery, 24-hour visitation is allowed for two people at a time. Up to four people can visit during delivery with physician’s permission. Once mother and baby move to the postpartum floor, follow general visiting hours guidelines.