Mary S. Isaac

“She is knowledgeable, caring, and listened to my concerns.”

“Professional and helpful”

“Excellent and efficient staff”

“Every Ut staff member always show how much they care.”

“Good service, felt I was mostly taken seriously. There were a couple issues I brought up that the provider slightly brushed off, but they were not the main focus of the appointment.”

“On my last visit, I failed to provide Mary with all of the information she needed to fully understand what I had been doing and how that was affecting my A1C. I sensed some "tension" with her because my blood sugar was "out of control" and she seemed upset with me because I think she felt that I had not been taking my meds.I wish she had more clearly communicated her concerns and what she perceived the situation was so I could have been more clear myself. She was, In fact, correct about me not taking some of my meds, but not why I had temporarily discontinued them. Again, this was not her fault but rather mine. I had just started taking a new medication, Ozempic, and wanted to see how I was going to respond to It without the other medications. That was a mistake and not something I should have done without consulting Mary first.Her "tension" with me because of the situation that I caused, I feel, was out of her concern for me as her patient and her sincere desire to see me get healthier.I realize, coming from a medical family myself, that as a health care professional, Mary, has to maintain a certain degree of professional and personal "detachment" to do her job. That being said, a little kindness and warmth can go a long way to making the visits less emotionally taxing and difficult. Usually, Mary has been great about this and this Is part of why I have continued to see her as my primary care provider.Now that I feel like I better understand what had happened and her reaction I feel bad about It, but also feel that we will better communicate in the future.”

“Adequate care, if a bit rushed.”

“Susie Isaac is kind, thorough and informed.”

“I always look forward to visiting with Susie.”

“Mary is very professional and nice and very concerned about my health”

“They each helped me especially feeling better”

“Wonderful provider. Always willing to listen!”

“I was pleased with my care!”

“NP Mary Isaac was very nice and attentive. She showed genuine concerned for my needs. Her medical assistant was very professional and respectful. I love visiting this doctors office.”

“She was helpulful and kind..”

“Very caring & through”

“All around friendly and knowledgeable staff”

“I don't care to go see a doctor but here my experience was great. Everyone was nice to me and they seem to care about me. I was not rushed out it was just a great experience for me overall.”

“Very good”

“She was professional, punctual, and pleasant.”

“I love RHFP. Dr. Isaacs is a saint.”

“Good listener”

“Listened to my concerns and addressed them”

“Was able to see me promptly and was reassuring and respectful in her treatment of me.”

“Felt very comfortable and relaxed”

“All the staff were courteous, the NP seemed very knowledgeable, and the nurse did a good job of administering an in room procedure (ear canal drops and rinse).”

“She developed a plan that addressed all my concerns and checked make sure my Insurance covered my new medicine.”

“She was very patient with us”

“It was a telehealth visit but she was still able to see my discomfort which led to an overall positive experience.”

“Rocky Hill clinic is well run. I have no complaints”

“Very knowledgeable and kind!”

“She is a great NP!”

“Excellent.”

“NP Suzy (Mary Isaac) saw me for my appointment. She was very patient and considerate when I explained my situation. She gave her opinions on my condition and treatment and answered all of my questions happily. I appreciated her care as my regular GP was not available, and I was nervous going to someone I had not met before. She made me feel comfortable and was very respectful and courteous.”

“Very good visit”

“The doctor was extremely kind and explained everything very well.”

“She seemed genuinely concerned about me and even offered a personal experience example to comfort me”

“I liked her from the moment she walked in. She smiled and I immediately felt comfortable.”

“Terrific and thorough. Very professional.”

“Good”