Patient Satisfaction

The University of Tennessee Medical Center strives to provide our patients with the very best health care. As part of our commitment to provide outstanding patient-centered care, we contract with Press Ganey Associates Inc. to assist with measuring patient satisfaction.

Patients are randomly selected to receive the survey via mail after their stay. It is important for you to take the time to fill out this survey and send it in. Your experience at the hospital helps us meet the hospital’s goal of exceptional patient satisfaction.

The staff at The University of Tennessee Medical Center puts patients and customers first by listening carefully and treating everyone with dignity and respect. Our dedication to outstanding customer service, patient care, education and research makes it the best choice for your health care needs.

Your input helps maintain the highest standards of care. The University of Tennessee Medical Center always welcomes your opinions, concerns and compliments. Please contact the hospital with questions.

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2121 Medical Center Way, Suite 300

Knoxville, TN 37920

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