Access Your Records in Person

To talk with someone about your medical records, please contact:

Medical Records
865-305-9750 (phone)
865-305-8889 (fax)

Birth Certificates
865-305-9746

Incomplete Record Area
865-305-9744

Release of Information Area
865-305-6150

Transcription
865-305-6136
865-305-6152

Access Your Records Online

Now you can access your health information online. See test results, refill a prescription, request appointments and more.

Log In or Request Access to the HealtheLife Patient Portal

To register for the portal you can call registration at 865-305-9501. If you have trouble logging in or accessing the medical center’s patient portal, please contact the 24/7 toll free Cerner IQHealth Technical Support line at 877-621-8014.